Workplace Tension Essay Example | Topics and Well Written Essays - 500 words - 1

Workplace Tension - Essay Example The tension exists apparently due to differences between co-workers, and the counsellor directs his or her efforts towards the discovery and removal of this source of tension. When tension exists between co-workers, their attention shifts from the main job they are performing to the source of their stress – the other co-worker. Workplace tension among co-workers develops into workplace conflict if the sources of the tension are not discovered and eliminated at the soonest possible time. The co-workers involved tend to be occupied by their personal conflicts and therefore become distracted from their jobs. Because they cannot function at their peak, these workers experience reduced productivity, which results in reduced efficiency and therefore higher costs for the organization. This may be seen as a slowdown during operations, or increasing errors committed on the job that lead to lower quality and additional rework costs. Although workplace tension is a personal thing, it is therefore in the company’s better interest that such tension be avoided, usually through proactive counselling. There are many theories the counsellor may be guided by. The theory I believe could best help the counsellor in eliminating workplace tension is the Motivational Systems Theory (MST), formulated by Martin Ford in 1992. The MST tries to present in an organized manner a clear image of the different motivation theories. It recognizes the interaction of the individual and his environment, on his way to his career-related goals, and how important a person’s motivation is to the way he functions (Patton & McMahon, 1998:140). In applying MST, the counsellor must try to understand the individual worker’s motivation, and the different factors affecting his motivation such as biological, environmental, skills, knowledge, and circumstances, as well as factors relating to hic job. While many of these factors are personal to the individual worker and do not

Human Resource Development at Primark Stores Ltd Research Proposal

Human Resource Development at Primark Stores Ltd - Research Proposal Example During the study an effort will be made to observe the general working at Primark store in Manchester to seek answers to the following key objectives. Prerequisite to a decent work culture is about respecting individuals and treating everyone, customers and colleagues, with dignity. How Primark has been able to adopt a balancing approach towards motivating the workforce. Research approaches and methods radically influence research content and, consequently, the policies designed in response to that content. Research philosophy is a belief about the way in which data about a phenomenon should be gathered, analyzed and used. This thesis is a qualitative case study which focuses on an analysis of the HR policies prevailing in the retail industry in general and Primark in particular. To carry out such a study in general we resort to two main approaches; Deductive reasoning, which works from the more general to the more specific subjects. Sometimes this is informally called a "top-down" approach. In such approach we take up the 'theory' and then try to apply it to the hypotheses that we intend to test. Gradually we narrow down to the testing of data and observations for their applicability to the theory/ theories to arrive at a confirmation of its applicability or not. The Inductive approach on the other hand begins with collecting data, specific observations, which then lead to broader generalization and theories. Such an approach in called as "bottom up" approach. The patterns thus detected are formulated into tentative hypotheses and we can therefore arrive at some general conclusion about our subject. In this case the study will be more of an inductive one as I'll be observing the functioning of the store, talking to the boys and girls out there about there working hours, compensation etc. During the process I'll also be interacting with some customers to solicit there views about the Primark and the employees in general. Data Collection Secondary Sources: Such data can be collected from the existing literature, research reports, company leaflets, information brochure etc. Primary Sources: Such data can be collected by interacting with the staff, management, customers and other stakeholders. By observing the working and the supply/ distribution chain also we can gather first hand data. It will be little difficult to interact with the top management of the company but I will surely try to meet some of the seniors at the retail outlet. Time Scale and Resources Efforts would be made to complete the different modules of the project leading to the completion of the project as per the following timeline (Note-These are completion dates). Submission of Proposal: Oct 12, 2007 Interaction with the Tutor: October 16, 2007 Inclusion of suggestions by the tutor: October 17, 2007 Preparation of questionnaire: October 25, 2007 Data